Billing & Payments

Harrisburg residents may pay their water & sewer bills any one of the following ways:

By Mail
Enclose the top portion/stub of bill with check or money order in the enclosed envelope. Please write account number on check or money order.

By Bank Draft
Pick up a bank draft form at Harrisburg Town Hall, 4100 Main St. or download it from this website.

In Person
At Town Hall, 4100 Main St., Suite 101. Please bring paper copy of bill.

By Phone
We accept debit and credit card (VISA, MasterCard, Discover) payments in person or by phone.

Online
Use online payment service via this website. 

Drop Box
Place after hours payments in drop box located on the front of Harrisburg Town Hall, 4100 Main St. Do not place cash payments in the drop box. All payments received after 8 a.m. will be posted on the next business day.

Payment Terms
All bills are due and payable upon receipt. The Town of Harrisburg is not responsible for failure of the U.S. Postal Service to deliver bills. It is the customer's responsibility to pay his/her bill by the 15th of the month. If you feel your bill is incorrect please contact the Customer Service at 704-455-5614 between the hours of 8 a.m. and 5 p.m., Monday through Friday.

An account is considered past due if it is not paid by the 15th of the month. If payment is not received by the 15th, a $10 late fee will be added. If the account is not paid in full by the 25th of the month, service will be cut off without further notice and a fee of $100 will be charged before service is resumed.  The reconnect fee will be charged on the 26th of the month for an account that has not been paid in full, even if water has not been turned off. Reconnection will be made in a reasonable amount of time, not to exceed 24 hours.

Returned Check Fees
A $25 NSF fee is charged for each returned check or automatic draft. After a customer has been charged an NSF fee, the Town will no longer accept checks from that customer.

All fees are subject to change by the Harrisburg Town Council.