The Harrisburg Customer Service Department is located in Town Hall, 4100 Main St., and is open Monday through Friday from 8 a.m. to 5 p.m. Staff is available to answer questions concerning town services such as garbage and recycling collection, bulk item pick-up, yard waste collection; assist residents and businesses with water/sewer service; provide newcomer and area event/attraction information; and refer residents and visitors to community resources. Customer Service staff can be reached at 704-455-5614.
During non-business hours, residents can communicate questions and concerns via email to firstname.lastname@example.org. Every effort is made to respond to emails with in 24 business hours. A 24-hour drop box is located at Town Hall on the Main St. side of the building for payments made after hours.
Download Town of Harrisburg Newcomer Packet
Credit or debit card convenience fees
Utilities = $2.50 per transaction
Park & Recreation fees = $3.75 per transaction
Planning & Zoning fees = $3.75 per transaction
Utility deposits = $2.50 per transaction
Town of Harrisburg Holiday Schedule
Town offices will be closed and services may be interrupted on the following holidays. See Community Calendar for closings and service interruptions for this year.
New Year’s Day
Martin Luther King’s Birthday
Thanksgiving Holiday (Thursday/Friday)
Christmas Day (varies)
New Year’s Day
Jenny Franklin, Customer Service Manager
Crystal Bost, Customer Service Representative
Hayley Lyerly, Customer Service Representative
Stephanie Myers, Customer Service Representative