Customer Service

The Harrisburg Customer Service Department is located in Town Hall, 4100 Main St., and is open Monday through Friday from 8 a.m. to 5 p.m. Customer Service staff can be reached at 704-455-5614 and customerservice@harrisburgnc.orgStaff is available to answer questions concerning town services such as garbage and recycling collection, bulk item pick-up, yard waste collection; assist residents and businesses with water/sewer service; provide newcomer and area event/attraction information; and refer residents and visitors to community resources. 

During non-business hours, residents can communicate questions and concerns via email to To report emergency service issues, call the after-hours emergency telephone line at 704-784-6029.

Every effort is made to respond to emails within 24 business hours. A 24-hour drop box is located at Town Hall on the Main St. side of the building for payments made after hours. 

Download Town of Harrisburg Newcomer Packet

FY2016-17 Town of Harrisburg Holiday Schedule
Town offices will be closed and services may be interrupted on the following holidays.

Martin Luther King’s Birthday - Monday, Jan. 18
Good Friday - Friday, Mar. 25
Memorial Day - Monday, May 30

Independence Day - Monday, July 4
Labor Day - Monday, Sept, 5
Veterans Day - Friday, Nov. 11
Thanksgiving - Thursday & Friday, Nov. 24 & 25
Christmas - Friday & Monday, Dec. 23,  26 & 27
New Years Day - Monday, Jan. 2, 2017
Martin Luther King Jr. Day - Monday, Jan. 16
Good Friday - Friday, Apr. 14 
Memorial Day - Monday, May 29

Hayley Lyerly, Customer Service Supervisor

Laura Elders, Customer Service Representative

Lynda Hinson, Customer Service Representative

Amber Summers, Customer Service Representative