How often am I billed and when is my bill due? When is my bill late?

Water bills are generated and mailed on the 20th of each month. The bill is due on the 15th of the following month by 5:00 p.m. A bill is considered late on the 15th of the month at 5:01 p.m. and a $10 late fee is added to the customer's account balance.

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1. Who do I call for water and sewer emergencies?
2. How often am I billed and when is my bill due? When is my bill late?
3. When can I be disconnected for nonpayment? When will service be restored?
4. How can I pay my bill?
5. What day is my yard waste collected? What is a bulk item and when is it picked up?