- Customer Service
- Water & Sewer
- Billing & Payments
Bill payments can be made at the Town Hall building by utilizing the outside drop box, 24 hours a day, or by coming into the Town Hall offices between 8 a.m. and 5 p.m, Monday through Friday. Do not place cash payments in the drop box. Town Hall is located at 4100 Main Street, Suite 101, Harrisburg, NC 28075.
Please bring a paper copy of the bill.
Payments can also be mailed to:
P.O. Box 100
Harrisburg, NC 28075
Enclose the top portion/stub of the bill with check or money order in the enclosed envelope. Please write account number on check or money order.
Payments can be made online. A $2.00 charge will be assessed for each credit card transaction.
We accept debit and credit card (VISA, MasterCard, Discover) payments in person or by phone. There is a 2.00% surcharge added to all phone payments to Customer Service Representatives.
Automated Phone Payment System
The Town has established an automated phone payment system that does not require a live Customer Service Representative. There is a $2.00 convenience fee associated with this form of payment. The phone number for this service is 877-397-2658.
By Bank Draft
Pick up a bank draft form at Harrisburg Town Hall, 4100 Main Street, or download it from this website. Bank drafts are free to use.
Sign up to pay your utility bill via Auto Draft from your Checking Account and qualify for the monthly drawing!
All bills are due and payable upon receipt. The Town of Harrisburg is not responsible for the failure of the U.S. Postal Service to deliver bills. It is the customer's responsibility to pay his/her bill by the 15th of the month. If you feel your bill is incorrect, please contact Customer Service at 704-455-5614 between the hours of 8 a.m. and 5 p.m, Monday through Friday.
An account is considered past due if it is not paid by the 15th of the month. If payment is not received by the 15th, a $10 late fee will be added. If the account is not paid in full by 5:00 p.m. on 25th of the month, an account delinquency fee of $100 will be assessed and service may be disconnected without further notice. The delinquency fee will be charged on the 25th of the month for an account that has not been paid in full, even if water has not been turned off. Reconnection will be made in a reasonable amount of time, not to exceed 24 hours.
Returned Check Fees
A $25 NSF fee is charged for each returned check or automatic draft. After a customer has been charged an NSF fee, the Town will no longer accept checks from that customer.
All fees are subject to change by the Harrisburg Town Council.