Staff is available to answer questions concerning Town services, such as garbage and recycling collection, bulk item pick-up, yard waste collection, and also:
Assist residents and businesses with water/sewer service
Provide newcomer and area event/attraction information
Refer residents and visitors to community resources
Every effort is made to respond to emails within 24 business hours.
Contact Form
Submit your questions and comments, please complete the form and specify the department you wish to reach. Town staff will respond within 24 business hours. You can also call Customer Service at 704-455-5614 or visit the Town Hall Customer Service Department.
After Hours Communication
During non-business hours, residents can communicate questions and concerns via email. To report emergency service issues, call the after-hours emergency telephone line at 704-556-8257.
A 24-hour drop box is located at Town Hall on the Main Street side of the building for payments made after hours.